State Farm® Insurance Agent Ayanna Ford-Bogan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laquavius Freeman
September 28, 2024
5
out of
5
rating by Laquavius Freeman
"Mrs. Kadesha was very helpful, provided great information, led us in the right direction for great quotes and deals. She was very respectful, well mannered and a great agent. That was the best service I have received over the phone ever."
We responded:
" --- Thank you so much, Laquavius, for your wonderful feedback! We’re thrilled to hear that Mrs. Kadesha was able to assist you and provide helpful information. Our goal is always to guide our customers in the right direction, ensuring they have the best insurance solutions for their needs. If you ever need further assistance, don’t hesitate to reach out! "
Patricia Floyd
September 26, 2024
5
out of
5
rating by Patricia Floyd
"Ayanna and her team are professional, knowledgeable, and provide a great customer experience!"
We responded:
"Thank you so much for your kind words, Patricia! We're thrilled to hear that you had a great experience with our team. Providing professional, knowledgeable service is our top priority, and we're glad we could deliver that for you. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
Miraculous Encounters Podcast
September 26, 2024
5
out of
5
rating by Miraculous Encounters Podcast
"This Agent and her staff are amazing!! Excellent customer service!!"
We responded:
"Thank you so much for the great review! We appreciate your feedback and thank you for allowing us the opportunity to earn your business. "
Khiem Reed
September 20, 2024
5
out of
5
rating by Khiem Reed
"From the moment I stepped into the office. I experienced outstanding customer service that truly exceeded my expectations. I was initially concerned about switching insurance companies as I had been with my previous provider since 2011. However, after Heather thoroughly explained everything in detail and addressed all my questions, my worries disappeared. I left the office feeling not only relieved but also excited about the change."
We responded:
"Hi Khiem! At the Ayanna Ford-Bogan State Farm agency, we strive for excellence, and your 5-star review tells us we're on the right track. Thank you for allowing us to earn your business. "
Laura Harris
September 18, 2024
5
out of
5
rating by Laura Harris
"I recently switched my car insurance and had an outstanding experience. From the moment I reached out, Heather was incredibly helpful and attentive. She patiently walked me through the process, answering all my questions and ensuring I understood my options. What impressed me most was her willingness to tailor the coverage to fit my needs without any pressure. She took the time to explain the details clearly, making the transition seamless and stress-free. I felt valued as a customer, not just another account number. Overall, I couldn’t be happier with the service I received. It made what could have been a daunting task into a smooth and positive experience. Highly recommend!"
We responded:
"We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. I’m thrilled that Heather was able to assist you with meeting your insurance needs. We're here for you anytime."
Mark
September 18, 2024
5
out of
5
rating by Mark
"Very nice, great personality, provided me with everything I needed"
We responded:
"We're glad to know that you had a positive experience with us. Your feedback is valuable, and we're always striving to improve."
virginia harris
September 17, 2024
5
out of
5
rating by virginia harris
"My Representative was Heather. I have never encountered such great experience as the one I had at State Farm. Heather was very knowledgeable, patient, detailed and explained every coverage item and what the numbers meant. I left the office feeling great about my coverage. I would recommend Heather if you need a great State Farm Representative that cares."
We responded:
"Hi Virginia! Your kind words about your experience working with Heather are greatly appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!"
Darrell Jacobs
September 17, 2024
5
out of
5
rating by Darrell Jacobs
"Very nice and knowledgeable about your insurance needs.on a scale of 1to 10 i give her a 13 she is fast and precise. Not at all hard to talk to its like youve known her most of your life"
We responded:
"Hi Darrell! Thanks so much for taking the time to leave a review about your experience working with our agency. Our customer’s feedback guides our business and helps us to keep improving the service we provide. We look forward to delivering another excellent experience the next time we speak with you or see you. Thanks for choosing the Ayanna Ford-Bogan State Farm agency to protect you and your family and handle your insurance needs. "
Honeybee Bad (HoneybeeBad)
September 16, 2024
5
out of
5
rating by Honeybee Bad (HoneybeeBad)
"I went online last night fed up with my insurance company and their unreasonably high rates. I went on State Farm’s website to get a quote. I answered a few questions, didn’t take longer than 10 minutes before I had a quote. They assigned an agency to me and I received a call from the agency the next morning. Ms. Heather Eaton was simply AMAZING! She went through the entire process with me, she was extremely thorough and patient. She answered every question with great detail and she was very knowledgeable. She even helped with bundling our auto and home policies. It was painless! Do you know, when it was all said and done, the actual amount was LESS than the quote I received initially. I felt good with my decision to switch. I recommend State Farm. One hundred percent!"
We responded:
"Hi Honeybee! Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded."
Heather Marie LPN
September 16, 2024
5
out of
5
rating by Heather Marie LPN
"Khadija and everyone there very helpful and accommodating. I truly appreciate the excellent customer service and hospitality. Thank you."
We responded:
"Hi Heather! We’re delighted to hear about your recent experience. Thank you for taking time to leave feedback! We appreciate the great review. "
Autumn
September 7, 2024
5
out of
5
rating by Autumn
"I called this morning for a quote after issues with acceptance insurance, and Keena was a great help, answered my questions and gave me a better price than what I was paying before at 2 different insurance companies.....so far I am happy with my decision of switching over. I have been here for over a year now and the prices has increase so much 😩😩"
We responded:
"Hi Autumn - I understand your frustration about insurance prices, they’re increasing all over the US, not just with State Farm…all insurance carriers have been impacted. This is not something that our agency controls, this is controlled by legislature and the insurance commissioner. You changed your Google review rating and I wanted to obtain feedback to find out if there was something that our agency has done to make you change your rating? "
Yatira Brooks
August 29, 2024
5
out of
5
rating by Yatira Brooks
"I had a great customer service experience with Ms. Ayanna Ford-Bogan. She answered all of my questions and concerns as well as helped me to find an insurance bundle just for me. I would recommend 100%."
We responded:
"Hi Yatira! Thank you for the awesome review! We appreciate you sharing your experience with our office. If you have any additional questions we’re just a phone call away! "
kismas bash
August 22, 2024
5
out of
5
rating by kismas bash
"Kadesha was amazing helping me figure out what’s best for me with my auto insurance !"
We responded:
"Thanks for the great review! I’m happy Kadesha was able to provide you with excellent service! We appreciate you allowing us the opportunity to earn your business. "
Jasmine Smith
August 21, 2024
5
out of
5
rating by Jasmine Smith
"Heather assisted us with our insurance needs. She was very knowledgeable and professional through the whole process."
We responded:
"Hi Jasmine! We appreciate the great review. Thank you for allowing us the opportunity to earn your business. "
Susan Johnson
July 31, 2024
5
out of
5
rating by Susan Johnson
"I recently switched to State Farm, coming from Progressive. Although Progressive started off with an affordable premium that quickly changed after 2 years of being an excellent driver. My payments kept creeping up. So, I decided to shop around for quotes. I submitted a quote and Jimmy Davis reached out to me! Not only was he very professional and courteous he also worked swiftly to provide me with the kind of coverage that best fit my lifestyle. Thank you again Jimmy!"
We responded:
"Hi Susan! Thank you for the great review! We appreciate your feedback! I’m thrilled you had a good experience working with Jimmy and he was able to provide you with affordable coverage! "
Shane Helms
June 20, 2024
5
out of
5
rating by Shane Helms
"Quick simple too the point...very great experience...thanks state farm..."
We responded:
"Shane, thank you for the positive feedback! We appreciate you taking time to share about your experience with our office. "
Chrystol Harvey
June 20, 2024
5
out of
5
rating by Chrystol Harvey
"Jimmy and khadijah and Ariana State farm bogan or the bomb. They are great Representatives."
We responded:
"Chrystol, thank you some much for the outstanding review! We’re always here to support you with your insurance needs! "
Marjorie Delpratt
June 18, 2024
5
out of
5
rating by Marjorie Delpratt
"Jimmy was the person who took care of my insurance needs , and he was excellent, he walked me through the process with no problems, it was a pleasure working with him."
We responded:
"Majorie, thank you for the outstanding review. I’m happy Jimmy was able to provide you with the service you deserve! If there is ever anything that we can assist you with in the future, we’re only a phone call away."
paula reese
June 15, 2024
5
out of
5
rating by paula reese
"The customer service rendered is always above and beyond my expectations, even when I have to call my representative by telephone, I am never disappointed in the service I receive. I highly recommend the services at Ayanna Ford-Bogen State Farm Insurance Agency on Brown Bridge Road next to Publix's supermarket in Covington Georgia."
We responded:
"Hi Paula! Thanks for the outstanding review! We strive to provide outstanding service…your feedback is greatly appreciated! "
RoyaltySheIz ForeverRoyal
June 15, 2024
5
out of
5
rating by RoyaltySheIz ForeverRoyal
"Nice and professional. Conducted business accordingly while having casual conversation. Found the best rate and suitable coverage for me."
We responded:
"Thank you for the great review! We appreciate you taking time out to provide us with feedback regarding your experience. "
Stanley Robinson
June 11, 2024
5
out of
5
rating by Stanley Robinson
"Heather was extremely helpful, personable, and kind! She made the process of obtaining insurance smooth & easy!!"
We responded:
"Thank you Stanley for your positive review. Your feedback is appreciated and I’m happy Heather was able to provide you with outstanding service. "
matthew moore
June 10, 2024
5
out of
5
rating by matthew moore
"Heather was amazing in helping me out with my new policy"
We responded:
"Matthew - Thank you for the great review! We appreciate you sharing your awesome experience interacting with Heather. "
Alex Lawson
June 5, 2024
5
out of
5
rating by Alex Lawson
"Jimmy is always understanding and very helpful! I’m so happy every time I call and get him. Always puts a smile on my face :)"
We responded:
"Alex, thanks for the fantastic review! We appreciate your feedback! I’m happy to hear your interactions with Jimmy put a smile on your face. He’s a great asset to our team. "
Tameshia Chavis
June 4, 2024
5
out of
5
rating by Tameshia Chavis
"I had a wonderful experience today. The agent answered all of my questions and she didn’t just give me quotes, she went into detail about each quote and didn’t just give me a bunch of numbers. She was heaven sent. Thank u so much"
We responded:
"Hi Tameshia! Thank you for the awesome review…I’m happy your experience working with Kadesha was wonderful. We appreciate you giving us the opportunity to earn your business."
Nicholas Allen
May 23, 2024
5
out of
5
rating by Nicholas Allen
"Heather was awesome"
We responded:
"Thanks for the great review Nicholas! I’m happy Heather was able to assist you. If there is anything we can ever do to help you please don’t hesitate to give my team and I a call! "