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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Brown

Sharon Brown

February 20, 2026

5  out of  5
rating by Sharon Brown
"I had an amazing time working with my agent Kadesha Carter she took the time to explain everything to my satisfaction she was very knowledgeable and professional I'm so glad I decided to come in and visit with her she I'm happy with my new family State Farm ♥️ thumbs 👍."
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Lynn Hawkins

February 18, 2026

5  out of  5
rating by Lynn Hawkins
"Heather was extremely helpful as well as thorough. She answered all my questions with patience, and worked with me on the details. Glad I switched from my other insurance company."
We responded:
"Thank you, Lynn, for your kind words! We're delighted to hear that Heather was helpful and thorough, answering all your questions with patience. We're glad you chose to switch to us and look forward to continuing to support your insurance needs."
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Karess K

February 18, 2026

5  out of  5
rating by Karess K
"This office is THE BOMB! They have great service KaDesha literally goes above and beyond! Although I could not get a policy due to background technicalities. KaDesha provided additional references. She also went over my coverage with me that I currently have with a different insurance provider and went over everything step by step which is something my current carrier didn’t even do. She gave me tips on how to protect my investment and tips on how to save on my current coverage. This is what I call world class service. She didn’t have to but she did anyways. This shows a caring heart and I am grateful for my interaction with her. I’m in tears because I really wanted to get with State Farm, better yet have their agency manage my coverages. However, a blessing is a blessing no matter how it came."
We responded:
"Hi Karess, thank you so much for sharing your heartfelt experience! We’re grateful for your kind words about KaDesha and our State Farm agency. It means a lot that she could provide world-class service and valuable advice, even when a policy wasn’t possible. We truly appreciate your graciousness—blessings come in many forms, and we’re here for you whenever you need us!"
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Kay

February 17, 2026

5  out of  5
rating by Kay
"TOP TIER CUSTOMER SVC PROVIDED BY HEATHER. SHE WAS VERY THOROUGH AND PATIENCE WITH ME THROUGH OUT THE ENTIRE PROCESS. SHE FOLLOWED UP WITH ME AFTER NOT BEING AVAILABLE A FEW TIMES. SHE DELIVERED GREAT CUSTOMER SVC EVERY SINGLE TIME!! I LOVE THE PROFESSIONALISM ABOUT THE ENTIRE TEAM!"
We responded:
"Hi Kay, thank you so much for your fantastic review! We’re proud that Heather and our team could provide you with top-tier, professional service every step of the way. At our State Farm agency, being thorough and patient is just part of how we take care of our good neighbors like you. We truly appreciate your kind words!
"
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Lonnie Fitzgerald

February 12, 2026

5  out of  5
rating by Lonnie Fitzgerald
"I must say, kaDesha at State Farm is definitely a go getter. She’s very knowledgeable and professional when it comes to getting what you need for your home and auto coverage. It shows 5 stars, but she’s definitely a 10 stars agent. Guys who ever is reading my review, and you want’s truthful and honest answers ask from KaDesha. She will definitely get you and your family right."
We responded:
"Hi Lonnie, thank you so much for your kind words! We're thrilled to hear that Kadesha at our State Farm agency provided you with knowledgeable and professional service. It's great to know she could help get you and your family the right coverage. We appreciate you taking the time to share your experience—you're a 10-star customer to us!"
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Cocee Baker

February 10, 2026

5  out of  5
rating by Cocee Baker
"Ayanna Ford-Bogan Agency is the best in the Rockdale County area. They handle all kinds of insurance, from personal auto, life, commercial, you name it they got it for you! I have built a personal business relationship with Heather Eaton, who is always so pleasant and ready to assist. Thank you for making my job easy!"
We responded:
"Thank you for your wonderful feedback. Cocee! We're thrilled to hear that our agency and Heather have made your experience so positive. Our State Farm office is happy to be your neighbor and support all your insurance needs, making things easier for you every step of the way!"
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Emma Grace

February 6, 2026

5  out of  5
rating by Emma Grace
"Kyleah got us the best rates! She went above and beyond to make sure she got us every discount available and walked us through everything. They are always helpful and easy to contact. This office is the best!"
We responded:
"Emma, thank you for your wonderful feedback! We're glad Kyleah went above and beyond to find you great rates and every available discount. Our State Farm office is happy to be your neighbor and provide helpful, easy-to-reach service!"
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Justina Tucker

February 5, 2026

5  out of  5
rating by Justina Tucker
"Kadesha was fantastic at everything throughout the entire process of switching my insurance to State Farm. She took the time to explain everything and even gave me important insight on things I didn't think about when it came to life insurance. She was very caring, knowledgeable, and professional throughout our entire interaction. It was the most easiest and non stressful time I've had taking care of Insurance need. I highly recommend. Thanks for everything."
We responded:
"Justina, thank you for your kind words! We're glad Kadesha provided caring, knowledgeable, and professional service, making your insurance switch easy and stress-free. Like a good neighbor, we're here to support you with all your insurance needs. We appreciate your high recommendation!"
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Davis

February 4, 2026

5  out of  5
rating by Davis
"Heather was incredible 5 stars all the way around service, toke care of my insurance needs and was kind,nice encouraging, continued to help me through whole process"
We responded:
"Davis, thank you for your amazing feedback! We're thrilled Heather provided incredible, kind, and encouraging service while taking care of your insurance needs throughout the entire process. Like a good neighbor, our team is here to support you every step of the way!"
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Shavonda Thomas

February 2, 2026

5  out of  5
rating by Shavonda Thomas
"I had an excellent experience working with my insurance agent KaDesha. She
were knowledgeable, patient, and took the time to explain all my options clearly. I felt confident knowing I had the right coverage. Highly recommend to anyone looking for reliable and professional service!"
We responded:
"Thank you, Shavonda, for taking the time to share your experience! We’re happy to hear that Kadesha provided you with knowledgeable and patient service. She takes great pride in helping our customers, and we’re grateful to have her on our team. Thank you for choosing our agency!"
Profile photo of Bob Walker

Bob Walker

February 2, 2026

5  out of  5
rating by Bob Walker
"My experience with kyleah has been great and wonderful, she is so knowledgeable and wonderful, she is very helpful with my car insurance and other life and home insurance, what a wonderful person you have working for STATE FARM"
We responded:
"Thank you so much, Bob, for taking the time to share your experience! We truly appreciate your kind words about Kyleah. She is very knowledgeable and takes great pride in helping our customers with their auto, home, and life insurance needs. We’re grateful for the opportunity to serve you and look forward to continuing to assist you in the future!"
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ieisha gray

January 30, 2026

5  out of  5
rating by ieisha gray
"Grant customer service. Great services! Best place to choose!!"
We responded:
"Ieisha, thank you for your wonderful feedback! We're happy to provide great service and be your top choice for insurance. Welcome to our agency—we’re glad to be your neighbor!"
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Imogene Dunlap

January 27, 2026

5  out of  5
rating by Imogene Dunlap
"Extremely professional knowledgeable"
We responded:
"Imogene, thank you for your feedback! We're glad you found our service extremely professional and knowledgeable. We appreciate you being a part of our State Farm office family!"
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Darrell Calhoun

January 22, 2026

5  out of  5
rating by Darrell Calhoun
"Nice group of people always willing to help and Kyleah is awesome"
We responded:
"We appreciate your kind words, Darrell! It means a lot to know you feel supported by our team. We’re always here to provide the help you need."
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robert reid

January 22, 2026

2  out of  5
rating by robert reid
"Never been in a business that I was treated like a person. Not just someone paying a bill. This was truly a Godly experience…."
We responded:
"Hi Mr. Reid! After speaking with you, you advised that you gave our agency a 2 star rating because your bill has increased and your auto cancellation date has changed. Per our conversation, these are things that are outside of our agency’s control. We do not control insurance statewide bill increases and we do not control when your auto policy will be cancelled due to nonpayment. Our agency has always tried to provide you with excellent customer service and it’s unfortunate that you are holding us accountable for things that we have no control over. "
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Pronetha Palmer-Omowole

January 17, 2026

5  out of  5
rating by Pronetha Palmer-Omowole
"OMG! Where do i get started!

From Ayanna, to Kyleah, and to Mackenzie, words cannot express how PROFESSIONAL this office is!! HONESTLY!!....

I have NEVER called them and experience a ounce of bad customer service. If i call up with any request for ANYTHING, within seconds, i can check my email and its there. Recently, I was frustrated about a issue, so i called Ayanna in a state of confusion on 12.12.25, literally and she assured me that she will reach out to who she needed to reach out to, to get this issue taken cared of and i checked my email and surely she took care of it on the spot! Finding good customer service is VERY hard to find these days, but when you do find it, its very important to let it be known!!

I will always be a State Farm customer ONLY because of the service i get in this office!! Don't hesitate, RUN and get your insurance needs taken cared of, as well as Life insurance as well!! THANK YOU AYANNA, KYLEAH and MacKENZIE for always putting your CUSTOMERS FIRST!! :)"
We responded:
"Pronetha, thank you for your heartfelt and glowing review! We're thrilled to hear that Kyleah, Mackenzie, and Ayanna consistently provide professional, responsive, and caring service that makes a real difference. At our State Farm office, putting you first and delivering exceptional support is what being like a good neighbor is all about. We truly appreciate your loyalty and look forward to continuing to serve all your insurance needs!"
Profile photo of Deborah Harris

Deborah Harris

January 16, 2026

5  out of  5
rating by Deborah Harris
"Agent Heather was so helpful and informative. She explained uninsured motorists insurance coverage and why it’s necessary and important for all drivers."
We responded:
"Deborah, thank you for your kind words! We're glad Heather provided helpful and informative guidance about uninsured motorists coverage. Like a good neighbor, we're here to help you understand all aspects of your insurance."
Profile photo of Candace Sentmore

Candace Sentmore

January 6, 2026

5  out of  5
rating by Candace Sentmore
"Kadesha Carter was very attentive and patient when reviewing policy options. She truly showed how much she cared about the customer needs. Kadesha you ROCKED!!!"
We responded:
"Candace, thank you for your wonderful feedback! We're thrilled Kadesha was attentive and patient while reviewing your policy options. Like a good neighbor, she truly cares about your insurance needs. We appreciate you sharing your experience!"
Profile photo of Kellie Greenberg

Kellie Greenberg

December 27, 2025

5  out of  5
rating by Kellie Greenberg
"It was a pleasure to work with Heather. She was patient with me throughout the process as my policies were a little complicated. She was very thorough & knowledgeable. I would definitely recommend her if you’re interested in auto, home or life insurance policies."
We responded:
"Kellie, thank you for your kind words! We're glad Heather provided thorough and knowledgeable support throughout your insurance process. Like a good neighbor, we're here to help with all your auto, home, and life insurance needs. We appreciate your recommendation!"
Profile photo of Sharmin Arefin

Sharmin Arefin

December 22, 2025

5  out of  5
rating by Sharmin Arefin
"KaDesha was very helpful, patient, and informative. Great customer service!"
We responded:
"Sharmin, thank you for your feedback! We're happy KaDesha provided helpful and patient service with your insurance needs. We appreciate you choosing our State Farm office!"
Profile photo of Luanna Sutton

Luanna Sutton

December 22, 2025

5  out of  5
rating by Luanna Sutton
"I received such great customer service from KaDesha in assisting me with coupling my house and car insurance. She was very thorough, detailed and took time to answer all my questions and concerns. I look forward to working with your agency for all my insurance coverage/needs."
We responded:
"Luanna, thank you for sharing your experience! We're delighted KaDesha provided thorough and detailed service while helping you bundle your house and car insurance. We look forward to assisting you with all your insurance needs at our State Farm office!"
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Max Reynolds

December 22, 2025

5  out of  5
rating by Max Reynolds
"Thank you to Heather for very knowledgeable and helpful."
We responded:
"Max, thank you for your kind words! We're glad Heather provided knowledgeable and helpful service for your insurance needs. We appreciate your trust in our State Farm office!"
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Ricardo James

December 19, 2025

5  out of  5
rating by Ricardo James
"Great customer service"
We responded:
"Ricardo, thank you for your feedback! We're happy to hear you received great customer service from our State Farm office. We appreciate your support!"
Profile photo of Tonia Hollis

Tonia Hollis

December 17, 2025

5  out of  5
rating by Tonia Hollis
"Kyleah was very patient and professional. It like you can hear her smile over the phone. She helped me with my quotes and got me switched over with ease! She checked for every discount I could qualify for which I was very appreciative of. I would definitely recommend them to anyone!"
We responded:
"Tonia, thank you for sharing your experience! We're glad Kyleah’s professionalism and friendly approach made your insurance switch easy and that she helped you find every discount available. Your recommendation means a lot to this State Farm team!"
Profile photo of Ahmari Lamb

Ahmari Lamb

December 16, 2025

5  out of  5
rating by Ahmari Lamb
"Heather was amazing! She was very patient and provided timely responses during our home buying process. Thank you Heather!"
We responded:
"Ahmari, thank you for sharing your experience! We're happy Heather provided patient and timely assistance with your insurance needs during the home buying process. We appreciate your trust in our State Farm office!"